Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing Time

All orders are processed within 1–3 business days after payment is successfully placed.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you via email.

Shipping Time

Estimated delivery time within the United States is 6–9 business days after your order has been processed.

Total estimated delivery time:
1–3 business days processing + 6–9 business days shipping.

Please note that delivery times are estimates and are not guaranteed.

Shipping Locations

We currently ship to addresses within the United States.

We do not ship to:

  • P.O. Boxes

  • APO/FPO military addresses

  • International destinations

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

We may offer free shipping promotions from time to time.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear.

Delayed or Lost Packages

We are not responsible for shipping delays caused by:

  • Carrier disruptions

  • Weather conditions

  • Incorrect shipping addresses provided by customers

  • Customs or security delays

  • High seasonal demand

If your package appears lost or significantly delayed, please contact us at elpokis6969@gmail.com and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and billing information at checkout.

If an incorrect address is provided and the order has already been shipped, we cannot guarantee replacement or refund.

Delivered but Not Received

If tracking shows that your package was delivered but you did not receive it, please contact the shipping carrier first.

We are not responsible for packages lost or stolen after confirmed delivery by the carrier.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery at elpokis6969@gmail.com with photos of the damaged item and packaging so we can assist you.

Contact Us

If you have any shipping-related questions, please contact us at:

elpokis6969@gmail.com